Shipping policy
Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please read the following shipping information carefully.
🌍 Where We Ship
We offer international shipping to almost every country worldwide. By working closely with reliable global logistics partners and fulfillment centers, we're able to deliver our products across borders efficiently and cost-effectively.
Our goal is to make our products accessible to customers around the world — no matter where you live. Whether you're in North America, Europe, Asia, or elsewhere, we’ll get your order to you.
⏱️ Processing Time
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
🚚 Shipping Times
Due to our global fulfillment network, shipping times may vary depending on your location. Below are estimated delivery times:
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United States & Canada: 7–12 business days
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United Kingdom & Europe: 7–12 business days
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Australia & New Zealand: 8–15 business days
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Rest of the world: 10–20 business days
Please note that these are estimated times and delays can occasionally occur due to customs, local couriers, or peak seasons.
📦 Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. It may take a few days for the tracking to become active. If you haven’t received your tracking link within 5 business days, please reach out to our support team.
🚨 Customs & Import Duties
International orders may be subject to customs fees, import taxes, or other charges imposed by your country. These are the responsibility of the customer and are not included in the product or shipping price.
🛎️ Questions?
If you have any questions about your order or our shipping process, don’t hesitate to contact us at help@tropiglow.com.